Your Complete Guide to PSA Services
Navigating PSA requirements made simple. Find clear, reliable information on civil registry documents and online processing in the Philippines.
Request a Certificate via PSAHelplineAbout the Philippine Statistics Authority (PSA)
The Nation's Central Statistical Body
The Philippine Statistics Authority (PSA) is the primary government agency responsible for the country's civil registration and central statistical coordination. Established under the Philippine Statistical Act of 2013, its mandate is to collect, compile, analyze, and publish statistical information on economic, social, demographic, and general activities of the country.
Beyond statistics, the PSA is the official custodian of civil registry documents for all Filipinos. This makes it the sole authority for issuing authentic copies of birth, marriage, and death certificates, as well as other related documents like CENOMAR.
Why You Need These Documents
Civil registry documents are the foundation of your legal identity and are required in nearly every major transaction in life.
Birth Certificate
The cornerstone of your identity. Required for passport applications, school and university enrollment, obtaining a driver's license, job applications, and claiming government benefits like SSS and PhilHealth.
Marriage Certificate
The legal proof of union. Essential for a spouse to change their last name on official IDs, for filing joint income tax returns, for insurance and property claims, and for visa or immigration applications for dependents.
Death Certificate
A vital document for closure. Necessary for arranging funeral and burial services, processing life insurance claims, settling the deceased's estate and inheritance, and for the surviving spouse to remarry.
CENOMAR
Proof of single status. A Certificate of No Marriage Record is a primary requirement for obtaining a marriage license in the Philippines and is often requested for certain foreign visa applications or legal proceedings.
How to Order Online via PSAHelpline.ph
The officially accredited partner for online PSA certificate requests is PSAHelpline.ph. The process is designed for your convenience and security.
1. Application
Visit the PSAHelpline.ph website and accurately fill out the online application form. Double-check all details like names, dates, and places to avoid delays.
2. Payment
Pay the required fees through their wide range of secure payment options, including GCash, Maya, credit/debit cards, and over-the-counter payments.
3. Processing
Once payment is confirmed, the PSA begins searching for and retrieving your document from its official archives. This is the most crucial step.
4. Delivery
The certificate is printed on official security paper (SECPA) and dispatched for nationwide delivery. You can track the status on the PSAHelpline website.
Important Disclaimer
psahotline.com is an independent informational website. It is NOT owned by, operated by, or affiliated with the Philippine Statistics Authority (PSA) or PSAHelpline.ph. We do not process applications or payments. Our goal is to provide helpful guidance. All order links direct you to the official, PSA-accredited portal.
Frequently Asked Questions (FAQs)
Here are answers to some common questions about PSA certificate requests.
Delivery times through PSAHelpline.ph are typically 3-8 working days for addresses within Metro Manila and major cities. It may take longer for provincial and remote areas. Processing begins only after payment is confirmed.
If your official PSA document contains errors, you cannot correct it through an online request. You must file a petition for correction at the Local Civil Registry Office where the event (birth, marriage, etc.) was first registered. This is a separate legal process.
Yes, but with restrictions. You can request your own documents, those of your parents, or your children. For other relatives, you will need to provide a signed authorization letter and a copy of their valid ID upon delivery.
The PSA has accredited PSAHelpline.ph to handle online applications and delivery. For general information, visit the main government site at psa.gov.ph.